Variously, about the consultation.
It is the service which accepts a consultation in the way of solving it by a letter to call and which it sends FAX with when the problem which can't be solved by itself takes place when a manual and so on is shown about the way of manipulating our company product.
Use inquiry after you write down a necessary item in "the inquiry form in the manual of the introduction" enclosed in the product.
Send FAX or the same contents to the E-mail in English.
support time: Monday through Friday.
Except our company holiday, Japanese national holiday (Japan time 10:00 - 16:00).
* Confirm it by the contents of the support because it may become pay.
Discuss inquiry about a product and an evaluation edition, the incorrect collating of the manual, missing page, the damage of the disk, the change of the medium, a contact person registration contents change to following Sales Department.
The Institute of Japanese Union of Scientists & Engineers
JUSE Package Support Team
5-10-11 Sendagaya, Shibuya-ku, Tokyo, 151-0051 Japan
fax +81-3-5379-1911 e-mail:email@example.com